ji77's Privacy Policy —
Your Data, Our Responsibility

Who This Policy Applies To

ji77 is an online gaming and betting platform for users in Bangladesh. This privacy policy ("Policy") applies to the ji77 website, application, and all related services.

When you create an account on ji77, use our platform, or make any transaction, you are considered to have agreed to the terms of this policy. Please read the full policy carefully.

We believe you should have complete control over your personal information. ji77 always operates with transparency — we never collect your information unnecessarily and we do not sell it to third parties.

What Information We Collect

ji77 only collects the information that is necessary for providing secure services, verifying identity, and processing financial transactions. The different categories of information are described below:

2.1 Information Provided Directly by You

What you provide directly when you create an account or use our services:

• Full name and date of birth
• Email address and mobile number
• National ID number or passport number (for identity verification)
• Permanent address
• Financial transaction details (bKash, Nagad, Rocket, Upay, or bank account information)

2.2 Automatically Collected Information

Information collected automatically when you use the platform:

• IP address and device identifier
• Browser type, operating system, and version
• Page visit time, duration, and click patterns
• Game session logs and betting history
• Login and logout dates and times

2.3 Information Received from Third Parties

In some cases we may verify information from trusted third parties for identity verification or fraud prevention. However, this information is not retained.

How Your Information Is Used

ji77 uses your information only for legitimate and necessary purposes. The specific purposes are outlined below:

1. Account Management: To create, maintain, and secure your account.
2. Identity Verification: To complete the KYC process in accordance with applicable laws in Bangladesh.
3. Financial Transactions: To process deposits and withdrawals and to maintain transaction records.
4. Customer Support: To resolve your complaints or queries accurately and promptly.
5. Security & Fraud Prevention: To detect unusual activity and protect your account from fraud.
6. Service Improvement: To analyze user behavior in order to improve your experience (anonymously and in aggregate).
7. Communications: To send important updates, security alerts, or account-related notifications.
8. Legal Obligations: To fulfill legal obligations to the relevant authorities.

ji77 never shares your information with third parties for marketing purposes.

Who We Share Data With

ji77 never sells your personal information. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Necessary information may be shared with trusted technology partners, payment processors, and game providers for the purpose of operating our platform — strictly within the scope of service delivery. We have privacy agreements in place with these partners.

4.2 Legal Obligations

We may be required to disclose information to comply with applicable laws in Bangladesh, court orders, or directives from regulatory authorities.

4.3 Fraud & Abuse Prevention

If suspicious financial transactions or fraud are detected, information may be shared to notify the relevant authorities.

Cookies & Technical Tracking

The ji77 website uses cookies and similar technologies to improve your browsing experience.

5.1 Types of Cookies

• Essential Cookies: For maintaining login sessions and keeping security features active — the platform cannot function properly without these.
• Functional Cookies: For remembering your preferences such as language selection.
• Analytics Cookies: For understanding page performance and user behavior (anonymous data).

5.2 Cookie Controls

You can disable analytics cookies through your browser settings. However, disabling essential cookies may limit some platform functionality.

How We Keep Your Information Secure

ji77 follows industry-standard security technologies and practices to protect your information:

• SSL Encryption: All data transmitted between your device and our servers is secured through SSL/TLS encryption.
• Data Encryption: Sensitive information stored on servers is kept in an encrypted state.
• Access Controls: Only authorized staff may access your information for specific purposes.
• Regular Security Audits: Our systems undergo regular security reviews.
• Two-Factor Authentication: The option to add an extra layer of security to your account.
• Fraud Detection System: An automated system that instantly identifies suspicious activity.

While we strive to ensure the highest level of security, no online system is 100% secure. Keep your password confidential and notify us immediately if you notice any suspicious activity.

How Long Your Information Is Retained

ji77 does not keep your information longer than necessary. Details on retention periods:

• Account Information: For as long as the account is active and, after closure, for an additional period as required by law.
• Financial Transaction Records: Retained for the period specified by financial regulations.
• Game Logs: Until any account-related disputes have been resolved.
• Support Communications: For a reasonable period after the complaint has been resolved.
• Cookie Data: Automatically deleted at the end of a session or after a set period, depending on the type.

After the set period, information is securely deleted or anonymized so it can no longer be linked to you in any way.

Your Data Rights

ji77 believes you have full rights over your own information. Your rights are described below:

8.1 Right of Access

You may request at any time to know what information we hold about you.

8.2 Right to Rectification

If any information in your profile is incorrect or incomplete, you can correct it through your account settings or via the support team.

8.3 Right to Erasure

You may request to close your account. However, some information may need to be retained for a set period due to legal obligations.

8.4 Right to Object to Processing

You may object to the use of your information for certain purposes, particularly in the case of marketing communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, email [email protected] or contact us via 24/7 live chat. We will process your request as quickly as possible.

Protection of Those Under 21

ji77 is a platform for people aged 21 and above only. We do not collect or store the information of minors under any circumstances.

Age is verified at the time of account registration. If we confirm that a minor has created an account, that account will be immediately closed and all related information will be permanently deleted.

If a parent or legal guardian believes their child has opened an account on our platform, please contact [email protected] immediately.

When This Policy Changes

ji77 may update this privacy policy from time to time. When we make any significant change, we will:

• Update the date on this page of the website.
• Send a summary of the changes to your registered email.
• A notification will be displayed upon logging in to the platform.

If you continue using the platform after any changes, you will be considered to have agreed to the new policy. Therefore, you are requested to visit this page regularly.

If you disagree with any changes to the policy, you can contact the support team to close your account.

Privacy Related Contact

If you have any questions, concerns, or complaints about this privacy policy, please contact us:

• Live Chat: 24/7 direct chat support — in Bengali and English
• Email: [email protected]

We take all your privacy-related requests seriously and try to respond as quickly as possible.

This privacy policy should be read together with ji77's Terms and Conditions. Both documents together form the complete legal framework governing the relationship between you and us.